Frequently Asked Questions

Finding an Apartment

What lease terms are available?

The ability to choose a leasing option that works best for you is essential to finding your new apartment. Rental lease terms differ depending on the GCRE Community you choose. Multiple apartment layouts and community amenities also affect the type of leasing agreement available. For more details, please contact the leasing office of the community of your choice.

I have a pet. What is the best way to find a pet-friendly GCRE Community?

Pets are welcome residents at many GCRE Communities. Where permissible, pets are limited to one per rental lease and additional security deposits may be required. More detailed information is available with the Community Manager or Leasing Agent.

What appliances are included in an GCRE Apartment Home?

Each of our apartment communities feature quality amenities that help transform an apartment into a home. Kitchens are centered around well-maintained appliances, including standard cook-top ovens and refrigerator-freezers. Microwaves, dishwashers, kitchen islands and washer-dryers are also standard features in many instances. For a complete list of appliances and amenities, please search the rental community of your choice.

Do GCRE apartment homes include garages?

Your GCRE Apartment Community features many on-site amenities designed to help you feel at home. Most communities offer on-site garages or garage-bay parking included with your monthly rent. In some instances where garages aren't included, renting a garage space can be an option.

Are furnished rentals or corporate suites apartments available?

Whether it’s a job-related relocation or the pursuit of education, we understand that a furnished rental apartment can sometimes create the home away from home you’re looking for. Many of our apartment communities offer fully furnished corporate suites for rent and we welcome any inquiry regarding the availability of furnished apartments, whatever your need may be. You can narrow your search results for furnished rentals by looking for, and/or sorting by the furnished icon displayed on the listings for communities offering furnished apartments. See all communities offering furnished rental apartments.

For more information about furnished or corporate availability, please contact the leasing office of the GCRE Community of your interest.

Can I tour an apartment before I complete an application for it?

Absolutely. Prior to filling out an application, we encourage you to walk through your future GCRE rental community. A tour allows you to view your prospective apartment home(or one similar in size and floor plan), meet the on-site staff, and experience the great amenities and services that each GCRE Community offers.

To request a guided tour before you start renting, simply contact an GCRE Community during regular office hours and ask for a member of our leasing team.

Where can I find more information about the area surrounding my new apartment?

GCRE Apartment Communities are located in some of the Midwest’s most desirable locations. They are conveniently located near centers of shopping, transportation, dining, entertainment and many places of employment.

While exploring the community of your choice here on our website, click on the "Location" tab to see a map marking the apartment's location, as well as what’s nearby. We'll show you everything from nearby restaurants and banks, to cinemas, shopping, and golf courses in the immediate area of your prospective rental community.

Do you have any apartment homes for sale?

At GCRE Properties, we direct our focus on apartment home rentals, and property leasing - not on sales. We pride ourselves on making your apartment more than just a roof over your head—we help you make it a home.

Resident Support

How do I place a Maintenance Request?

We at GCRE Properties are committed to providing high quality service for every resident in each of our apartment communities. Current residents can contact GCRE Properties for maintenance support in the following ways:

  1. For non-emergency maintenance requests, please use our Maintenance Request Form here.
  2. For emergency maintenance requests, please click here for a listing of 24-hour support contact information for each apartment community.

How do I pay my rent online?

As a resident at GCRE, you're invited to take advantage of our Resident Login to enjoy the convenience of paying your rent online or submitting a maintenance request. Make one time credit card payments or take advantage of our automatic rent payment plan, GCRE AutoPay. AutoPay is dependable, flexible, convenient and easy. You can have your rent payments made automatically from your checking or savings account. No more rent checks to write—no lost or stolen checks or delays in the mail!

To sign up for GCRE AutoPay, simply print and complete the authorization form. Mail or deliver the form, along with a “voided” check for your checking account.

AutoPay Authorization Form

How do I connect my utilities?

Appointments to connect utilities can be set up by phone after move in. The Community Manager will have a list of providers for the various utilities available in your area at the property office.

How can I refer a friend?

Stop by your Community Manager's office for details.